> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://gisgro.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Contacts

# Overview

With Contacts you can manage the info of all clients and other stakeholders of the port in one place. You can add the details of a company, specific department or a person. You can also add groups to divide the contacts into! The contacts can be linked to features of different modules. For example subcontractors added in the contacts can be assigned to defects included in the Maintenance module!

|| Managing contacts is for admins and users with access rights!


![](https://storage.crisp.chat/users/helpdesk/website/a8ec963729a4f000/image_t8wch.png)

# View contacts table

You can view & organise contact information by opening **Contacts** from the left side navigation panel. In the contacts table view you can set filters and customise the information shown and save these settings as a bookmark. Read more about creating bookmarks [here](https://gisgro.crisp.help/en/article/port-calls-1uyhsgp/#6-manage-bookmarks)! Click on the filters bar and set the search conditions according to what information you are interested in. If you would like to see for example which contacts can be assigned as subcontractor you can easily do this by selecting to show the contacts where assignable field is true. In addition to setting these search conditions you can also define which fields you would like to see in the table and in which order. Click on the three dots on the upleft corner of the table and select the fields you would like to have as a column. Drag the columns from their title to edit the order.

| Change the way information is organised by clicking the three dots next to column name and choose sort ascending/descending

![](https://storage.crisp.chat/users/helpdesk/website/a8ec963729a4f000/image_4f21z4.png)

# Add contacts

In the **Contacts** section you can add new ones by clicking on the **+** icon. When adding a new person to contacts use the **Contact is a person** slider to divide the name field into first and last name. Give a name to the contact to be able to save the it, description is optional. If the contact you are adding is a part of a group already added you can choose the group from the drop down menu. If the group that the contact is a part of hasn’t yet been added you can add it from the **+** icon after the drop down menu.

|| Note that if you are adding a subcontractor you need to click the **Contact can be assigned as a subcontractor for defects** box!


![](https://storage.crisp.chat/users/helpdesk/website/a8ec963729a4f000/image_saxuaa.png)

### Contact and invoicing details

You can add more info to a contact by choosing Contact details or Invoicing details from the **Add details** drop down menu.

With contact details you can add email, phone number and address info. You need to fill in at least one of the detail sections to be able to save the details. With invoicing details you can add VAT id and address info. If you want to delete these additional contact or invoicing details just click on the trash can icon.

If contact details have already been added you can copy the address info straight to invoicing details by clicking the **Invoicing address is same as in contact details** box


![](https://storage.crisp.chat/users/helpdesk/website/a8ec963729a4f000/image_1knmke1.png)

# Archive contacts

If you have contacts you no longer need but don’t want to completely delete, you have the option to archive those. Open a contact from the list and click on the **Archive** button on the lower left corner. If you want to view also the archived contacts use the toggle switch to **Show archived** on the list. If you want to undo the archiving you can open an archived contact and click on the **Activate** button.


![](https://storage.crisp.chat/users/helpdesk/website/a8ec963729a4f000/image_ozb1cf.png)

# Add groups

Open the **Groups** section under Contacts. You can search and edit existing groups or add new ones by clicking the **+** icon. Add a name to be able to save the group, business id is optional.


![](https://storage.crisp.chat/users/helpdesk/website/a8ec963729a4f000/image_1b8ztg8.png)