March, 2026

Streamline the defect reporting process and customize GISGRO to meet your needs

You can now ensure that reported defects are not left hanging without persons in charge by appointing a default supervisor and speed up the filling of information by setting the user who logged the defect as an observer by default. There was also a lot of general improvements, such as the ability to set a user-specific view that opens after logging in and optimisation for attachments added in the mobile version for more efficient adding of information from the field. On the vessel traffic side, we made it possible to temporarily freeze the reservation rights of Community users and customise the visualisation of the calendar's reservation and port call data.

Digital twin

• Chat in a new location: You can find our customer support chat now in the navigation panel on the left!
• Default view after login: Determine the view you get directed to when logging in via user settings! For example, if you use GISGRO mainly to manage berth reservations, you can choose this as the default view.
• Attribute support for point clouds: Point clouds in .las/.laz format can now be uploaded with attributes. You can also determine colouring for attribute layers per each segment.
• Optimise image files on mobile: To make it easier to add assets and issues from the field with attachments, an optimized version of the images is now added by default. If you want to add the images as original files, you can tap the SD icon shown and it will switch to HD version!

Maintenance

• Defect ID shown: The ID number that is unique for each defect is now displayed among other information and can also be used to search for a specific defect. ID is also included in email notifications related to defects!
• Set the author as default observer: If the same people who notice new defects in the field also report them to GISGRO, you can set the author to be automatically filled in as the observer via general section under defect management.
• Assign a default supervisor to defects without tags: You can ensure that no defect is left without a supervisor by adding a default supervisor! The default supervisor gets set for the defect if there has been no supervisor assigned or tags selected with a preset supervisor while reporting the issue.

Community & Vessel traffic

• Block the agent organisation's access to reservations: The agent organisation's booking permission and the ability to edit existing reservations can be suspended if needed. Open the contact details of the representative of the agent organisation and select "Block" from the offered actions.
• 3-month view selectable: In the calendar, you can now view an even longer period by selecting three months from the drop-down options.
• Define the color of the ships in the calendar according to type: It is possible to define colors for vessel types and thus you can get an idea of what kind of vessels the reservations and port calls are for just by looking at the calendar.

Updated on: 26/03/2026